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B2B Social Media Marketing

We’re an agency that has been offering a full range of B2B social media marketing services since our company was founded more than 10 years ago.

We know that there can be a big difference between the strategy and tactics used by consumer and B2B businesses on social media, but no matter what your business does, all activity should be interesting, entertaining and engaging.

We primarily deliver social media marketing services to B2B businesses in professional services, construction and property, manufacturing, financial services, and tech. We can also deliver (and have delivered) social media services on behalf of public sector organisations and charities.

We recognise that not every B2B business is the same. Some love social media and just don’t have enough time for it. Others want to focus on running their business and want to fully outsource it. That being the case, we offer a full or partial social media management service, depending on your requirements.

Combined B2B Social Media & Public Relations Service

We are a combined social media and public relations agency and believe that there’s a lot of benefit to one company delivering both services.

By having a single team that works together, we can use both sets of skills – PR and social media marketing – to create cohesive strategies that complement each other.

Whilst we’re a social media and PR firm, we appreciate that a business may have communications strengths in some areas and weaknesses in others, so we’re happy to deliver our social media and PR services separately or together.

B2B Social Media Strategy

Our aim is to create authentic, compelling content tailored to your brand’s voice that resonates with your target audience.

We will work with you to understand your communication and reputational objectives, and your challenges.

Once we have a full understanding, we’ll plan out your key messages and target audiences, then create a strategy to target them using media relations and/or social media activity.

Our focus is not purely on likes or views, but on delivering a good return on investment for your business. Our team will devise a comprehensive social media strategy that is underpinned by key performance indicators (KPIs) to capture your audience’s attention and keep them engaged.

Social Media Channels We Manage

Whilst we can help our B2B clients use all the main social media channels, some matter more to them than others.

We know that for most B2B businesses, having a good presence on LinkedIn is key. This is the channel that we tend to work with the most because it’s great for thought leadership and creating valuable business connections.

If your business delivers services that result in having completed work that you want to show off, either using photos or videos, Instagram can be a fantastic channel. It is also great if you have spokespeople that are comfortable talking to a video camera.

If you have technical concepts that need careful explanation, YouTube is an excellent channel to use, as people expect to watch longer videos. Furthermore, if your spokespeople actively enjoy talking in front of a camera, this can be an excellent way for them to raise their own personal profile and that of the business.

Although Facebook is often viewed as a B2C platform, if used in the correct way, it can deliver great results for B2B businesses, especially when used for recruitment and community building.

Social Media Training

In addition to crafting engaging content, we recognise the importance of empowering your in-house teams.

We provide training services that will keep your staff up to date with the latest social media trends and best practices. This knowledge will help them to navigate the ever-evolving social media landscape and engage effectively with your audience.

Influencer Marketing

Peer-to-peer communication is increasingly vital in influencing audience decisions. People are more likely to trust recommendations from individuals they recognise and who mirror their own identity.

We can help you define a robust influencer marketing strategy for your B2B business. Our team can identify an influencer who aligns with your brand values and we can establish and manage a relationship with them to help them understand your business and amplify your messages.

Paid Social Media Advertising

Our aim is to drive brand or cause awareness through targeted campaigns that reach your desired audience effectively.

By leveraging both organic and paid strategies, we’ll help you achieve maximum visibility and engagement for your brand across the relevant social media platforms.

We can deliver paid social media campaigns directly or collaborate with specialist partners for high-complexity ad campaign builds.

Social Media Management During A Crisis

During a social media crisis, we can offer expert advice and support, ensuring your team is prepared and confident in how to manage the situation.

FAQs About Our Social Media

Yes and no. No matter who your target audience is, you need to communicate with them in a way that makes them want to engage with your brand. However, decision-making for B2B businesses is more complex, as various people are involved. This makes social media even more important for B2B businesses, as the more people that know your brand and understand what you do, the more likely it is your business will be perceived as a preferred supplier.

Depending on the tactics you use and what you talk about and show people, it can be incredibly useful. There are countless examples of small B2B businesses that have used it to raise their profile and find customers. For bigger B2B businesses, it’s an excellent way to stay engaged with the people that already know about your brand, and it can help you maintain or increase awareness among those who might see you as a potential client or employer.

Whilst a business’ website is a key point of reference for AI and SEO search results, it isn’t the only one.
Generative AI platforms (e.g. ChatGPT, Claude) and search engines evaluate web-wide brand mentions – including press coverage and active social media profiles – to verify a business’s authority and cite them in search responses.
The more active your business is on social media and in the press, the more likely it is that your company will appear in search results.

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